Privacy Policy
Last updated: May 22, 2026
This Privacy Policy explains how Zach Edwards LLC (“we,” “us,” or “our”) collects, uses, and protects information submitted through our website, forms, chatbots, booking flows, project portals, SMS program, and related services.
1. Information We Collect
We may collect information you submit or provide through our services, including name, business name, email address, phone number, website URL, project details, messages, files, booking information, and other information you choose to provide. We may also collect basic technical information such as page visits, form submission timestamps, device/browser data, and analytics information.
2. How We Use Information
We use collected information to respond to inquiries, create and send website previews, prepare proposals or quotes, schedule and confirm meetings, send project updates, provide customer support, process payments, improve our services, and maintain business records.
3. SMS and Mobile Information
If you provide your phone number, you agree to receive SMS messages from Zach Edwards LLC related to your request, including website previews, appointment reminders, project updates, quote follow-up, and customer support. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help.
Mobile opt-in information and SMS consent are not shared with third parties for their own marketing or promotional purposes. We do not sell your phone number or SMS consent information.
4. Sharing of Information
We do not sell your personal information. We may share information with service providers that help us operate our business, such as website hosting, form processing, payment processing, messaging, analytics, email delivery, CRM, automation, and project management tools. These providers are used only as needed to deliver and improve our services.
5. Cookies and Analytics
Our website may use cookies, analytics tools, pixels, or similar technologies to understand website traffic, improve user experience, and measure service performance. You can adjust cookie settings through your browser.
6. Data Security
We use reasonable administrative, technical, and organizational safeguards to protect information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
7. Data Retention
We keep information for as long as reasonably necessary to provide services, communicate with you, maintain business records, comply with legal obligations, and resolve disputes.
8. Your Choices
You may request that we update or delete your information by contacting us. You may opt out of SMS messages at any time by replying STOP. For SMS help, reply HELP.
9. Third-Party Links
Our website or messages may contain links to third-party websites or services. We are not responsible for the privacy practices or content of third-party websites.
10. Contact Us
Zach Edwards LLC
Email: zach@zachedwardsllc.com
Website: https://zachedwardsllc.com